2 - Can I transfer my .ca registration to another organization/registrant?
Yes. To transfer your registration, please contact your registrar.

3 - How can I retrieve my user id and password?
To retrieve your user id and password, please contact your registrar.

4 - How can I find out who my registrar is?
To recover the name of your registrar, please enter your domain name in the whois.

5 - Do .ca registrants have portability of their domain name registrations between CIRA certified registrars?
Yes. When a registrant changes its registrar, its registration period for a domain name registration will not be changed or lost. Under CIRA's rules, a registrant is permitted to change its registrar of record at any time. CIRA will charge the new registrar a fee pursuant to the Fee Schedule for a change of registrar. The old registrar is permitted to charge the registrant an administrative fee, which cannot exceed $20.00 irrespective of the number of registrations.

Registrars are required to enter into an agreement with each registrant. However, no such agreement shall contain any terms that prevent a registrant from changing registrars at any time.

6 - If a domain name, which is identical or similar to my trade-mark or business name is registered by someone else, what can I do?
Someone who wishes to contest the registration of a domain name by another person may be able to do so in accordance with CIRA's Dispute Resolution Policy when it comes into force sometime in 2001. However, not all disputes will be covered by that Policy. If the dispute is one, which is not covered by the Policy or you wish to contest the registration before then, you may be entitled to do so through the court system.